Ideas for Advancing Diversity in Libraries: A Research Paper and Bibliography This paper will review some recent literature on the topic of diversity and libraries. Three themes in particular will be examined in detail including hiring for diversity, reflecting diversity in collection development, and programming library services to reflect diversity. http://lorenzen.blogspot.com/2006/07/ideas-for-advancing-diversity-in.html - More
Library Furniture Overview of library design and furnishings trends plus a library furniture supplier directory. http://www.library-furniture.org/ - More
Management by Wandering Around: Reference Rovering and Quality Reference Service Reference rovering is a method for eliminating the barrier of the reference desk which is between the librarian and the patron. This concept very closely parallels the business concept of Management By Wandering Around (MBWA). This paper looks at the literature examining the history and techniques of both MBWA and reference rovering. The techniques for how to conduct reference rovering are explored. Both the advantages and disadvantages of reference rovering are examined. http://www.michaellorenzen.com/mbwa.html - More
Total Quality Management in Libraries Takes a look at the 14 steps in TQM and how they can be applied in libraries. http://www.ericdigests.org/1997-1/tqm.html - More