Rimini Street Offers Siebel Software licensees an alternative maintenance & support program, providing fixes for serious application issues with a guaranteed response time in 30 minutes or less 24x7 at less than 50% of the current cost. http://www.RiminiStreet.com - More
Customer Service Group Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, morale, motivation, recognition, rewards and incentives http://www.customerservicegroup.com/ - More
McNeil & Johnson A full service management training company that combines professional development with personal commitment to be your best every day. http://www.mjlearning.com/ - More
National Customer Service Week Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week. http://www.customerserviceweek.com - More
Star Customer Service There are a few basic building blocks to good customer service that any industry must follow to ensure their customers remain happy. http://www.starcustomerservice.com - More